Search Results "Customer Centricity" - all Bücher

Ihre Suche nach "Customer Centricity" (Bücher) ergab 8 Treffer.

Customer Centricity

Dieses Buch befasst sich mit der kundenzentrierten Ausrichtung von Unternehmen. Die Beitragsautorinnen und Beitragsautoren beleuchten und diskutieren sowohl die strategische Ausrichtung als auch Potenzial…

deliverable within 2-3 weeks

Buch

Mass Customization and Customer Centricity

This book honors the contributions and career of Cipriano Forza, Professor of Management Engineering at the University of Padova, Italy. He is a Member of the Scientific Committee of Academic Journal Guid…

deliverable within 2-3 weeks

Buch

Haq
The Year of AI and Customer Centricity

Great customer experiences don't just happen they're intentionally designed holding values of empathy, innovation, and operational excellence. This book helps to bring it all together.

deliverable within 2-3 weeks

Buch

Smart Engineering Management

This book explores smart/intelligent business and management, addressing the challenges and issues encountered by contemporary organizations. It provides a detailed and up-to-date perspective on theoretic…

deliverable within 2-3 weeks

Buch

Camille Fournier, Ian Nowland
Platform Engineering

Until recently, infrastructure was the backbone of organizations operating software they developed in-house. But now that cloud vendors run the computers, companies can finally bring the benefits of agile…

available for immediate delivery

Buch

Customer Centric Support Services in the Digital Age

This book explores how customer service can become the singular competitive differentiator for organizations in the digital era.Given the pace of digitization and the rise in customer expectations post-pa…

deliverable within 2-3 weeks

Buch

Andreas Kramer, Christina Muzzu, Thomas Burgartz
Customer Value-centered Management

This book explores Customer Value-centered Management as a modern corporate approach, emphasizing its dual nature: data-driven yet comprehensive. Facing heightened time pressure and uncertainty, managemen…

lieferbar ab 7.8.2025.

Buch

Shane Wang, Neil Bendle
The Customer Asset

This book delves into the concept of customers as financial assets, explaining how firms can assess investments in customer relationships. The authors present the VARIED framework for quantifying the cust…

deliverable within 2-3 weeks

Buch

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